Competency Interviews
Developing and Coaching others questions

Tell me about a time when you have helped a colleague to improve their performance at work
Why did you do this?
What was your approach?
What was the result?
Describe a time when you made a personal change to your management style based on negative feedback from others
What was your reaction to the feedback?
How did you decide what would be the most effective steps to take?
What did you do and what was the outcome?

Team Working Questions

Tell me about one of the most difficult groups of people you have had to work with
Why were they difficult?
What did you do to overcome the situation?
What happened?
Tell me about a time when you needed to ensure that a team you were working with worked together constructively to find a solution
Why was this necessary?
What was your approach?
How successful were you and what was the overall result


Other competencies might include…

Planning and Resourcing

  • How do you schedule your time and set priorities?
  • Tell me about an occasion when you have had to plan for contingencies?

Driving for Quality

  • What examples can you give where you have had to continuously drive the quality of product or service?
  • What examples can you quote where you have been dissatisfied with the quality of the services you or your team were delivering?

Thoroughness and Attention to Detail

  • What parts of your work require absolute accuracy?  How do you achieve this?

Influencing

  • Tell me about an occasion during the last six months when you have managed to persuade someone else to your point of view?

Creativity and Innovation

  • How much opportunity is there for innovation in your current job?
  • Describe a recent situation when you have solved a business problem with an unconventional solution?

Analytical Thinking

  • Can you give me an example of when you have had to organise and analyse numerical, financial or qualitative date?
 
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