To increase your chances of receiving a job offer, you need to
learn how to confidently and successfully respond to the questions
you will be asked. An interview is a two way communication and
you need to find out as much about this opportunity for you as
they need to find out about your background and skills. There is no
need to be nervous if you approach it positively and are prepared
well.

  
Here are 10 common questions, why they are asked and ideas on how to respond. Remember, these are only suggestions.

Think about the competencies you need to demonstrate to do this job (Communication, customer first service,
team working, achievement drive, decision making, resilience, problem solving, taking personal responsibility etc) and prepare examples of your measurable achievements in each of these competencies.

Practice your own responses before the interview.
Tell me about yourself. The interviewer is really saying "I want to hear you talk about your background"
This is a common question so your response can stay consistent. Write a script, and rehearse it so it sounds impromptu. Spend a maximum of four minutes to describe your qualification, career history and your range of skills - emphasising those competencies and skills relevant to the job offer. Keep your response succinct, focused and positive. Most important though is to make sure your personality and character shine through.
What have your achievements been to date? The interviewer is really asking: are you an achiever?
Again, this is a common measurable question and so be prepared. Select an achievement that is work related. Identify the skills you used in the achievement and quantify the benefit. For example, "my greatest achievement has been to lead a challenging team who share the corporate strategy and now deliver excellent customer service. The result is a very low staff turnover, customers who come back to us and increased turnover."
Are you happy with your career to date? The interviewer is really asking about your self-esteem and self-confidence, your career aspirations and whether you are a positive optimistic person.
The answer must be yes, but if you have hit a career plateau or you feel you are moving too slowly, then you must qualify the answer.
View the next 6 frequently asked questions
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